Don’t Ignore the MLM Prospect

Over the holidays my nephew Daniel was given a mobile phone as a gift and I was observing him struggle over what calling plan to use.

There was a considerable amount of advice being directed at him by family members (me included) as to what they thought the best plan was, and why.

While participating in the melee I observed that…

1. We were all trying to “sell” him on the idea we had the best answer for him…

2. Daniel wasn’t listening to any of us! (Sound familiar?)

In fact he was actively, verbally and passively resisting everything we said, no matter how well meaning we were. And yet we continued to pound at him with the objective of getting one of our answers accepted! (Still familiar?)

While observing, it occurred to me there was a reason he was blocking and resisting our “answers” to his problem. I had a feeling the problem we were attempting to “help him with” was not the real problem.

It was also clear the reason he wasn’t listening to us was that we weren’t listening to him! His resistance was a huge signal. We kept ignoring and pushing against it.

Why did we do this? Because we all fell into the same-old, same-old easy trap of telling (selling) instead of asking and listening.

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