What Do You Mean By That?

Natural Selling:

You’ll also find examples of the benefits from using the question “What Do You Mean By That?” throughout the “Power Up Your Dialogue” series of audio programs. For example in the second role play on “Talking With Friends” I ask this question several times and this leads to a very productive dialogue.

So don’t miss the opportunity to make a real connection by getting behind the answers you get to your questions. Discover what a person means before responding, as opposed to passing them by with another question.

You might even want to make it your usual practice that whenever someone says something you ask them what they mean (within reason, of course)!

You will then appear as someone who is interested in understanding and helping as opposed to sounding (as a friend of mine puts it) like a bill collector trying to get some money!