Portland Business Journal
Other small actions can have great symbolic importance when done by the organization’s top manager:
· Mary Kay Ash, founder of Mary Kay, Inc. made a commitment to meet with every new employee within 30 days of hire. She once even turned down an invitation to the White House because it conflicted with a new employee orientation session she had committed to months before. Mary Kay’s philosophy: “Make people who work for you feel important. If you honor and serve them, they’ll honor and serve you.”
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