Posture may be more difficult for some because you have to truly believe that you are a leader. That you will be successful without the person on the other end of the phone. This doesn’t mean that you should be rude! There is a very important line between confidence and being rude. Posture is knowing that the person on the other end has to qualify for YOUR time not the other way around, very important. I don’t care if this person is a CEO of some fortune 500 company, (s)he still has to qualify for your time.
No comments yet.